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TabTake
Delivery Orders

Manage Direct Delivery Orders from Checkout to Doorstep

Let customers order for delivery through your branded restaurant experience while your team manages service areas, preparation, dispatch, and order progress with TabTake.

Keep menus, customer addresses, delivery timing, kitchen preparation, payment status, and fulfilment connected in one workflow.

Direct DeliveryAccept delivery orders through your own restaurant ordering channel.
Service ZonesControl where delivery is available and which rules apply.
Clear ProgressTrack orders from receipt and preparation through dispatch and delivery.
Multi-Location ReadyConfigure delivery settings separately for every restaurant branch.

Connected Delivery Orders

One Journey from Customer Checkout to Delivery

TabTake connects your storefront, digital menu, delivery address, service zones, checkout, Order Dashboard, Kitchen Printing, dispatch, and customer updates through one delivery workflow.

TabTake Delivery Orders
Branded Storefront
Digital Menu
Customer Address
Delivery Zones
Checkout
Order Dashboard
Kitchen Printing
Dispatch
Order Direct

Give Customers a Clear Way to Order for Delivery

Let customers browse your menu, customise products, enter their delivery details, select an available time, and complete checkout through your branded ordering experience.

  • Branded restaurant storefront
  • Delivery service selection
  • Mobile-friendly menu
  • Product variations and modifiers
  • Basket summary
  • Customer contact details
  • Delivery address
  • Delivery instructions
  • Supported payment options
  • Order confirmation
Service Area Control

Choose Where Your Restaurant Delivers

Define supported delivery areas and configure the fees, minimum spend, and estimated fulfilment rules that apply to each zone.

  • Named delivery zones
  • Postcode areas where supported
  • Radius-based zones where supported
  • Delivery fee by zone
  • Minimum order value
  • Estimated delivery time
  • Enable or pause a zone
  • Branch-specific zones
  • Address eligibility
  • Customer-facing availability message
Accurate Delivery

Collect the Information Needed for Every Delivery

Capture structured customer and address information before the order reaches restaurant operations.

  • Customer name
  • Phone number
  • Address line
  • Flat or unit number
  • Town or city
  • Postcode
  • Delivery instructions
  • Entrance or access notes
  • Contactless preference where supported
  • Address validation where supported
  • Saved address only where accounts exist
Flexible Timing

Offer Delivery Now or at a Chosen Time

Let customers choose ASAP delivery or select an available future date and time based on restaurant availability.

  • ASAP delivery
  • Schedule for later
  • Available dates
  • Delivery time slots
  • Minimum lead time
  • Maximum advance window
  • Delivery cut-off time
  • Closed periods
  • Location-specific availability
  • Scheduled-order label
Timing Control

Set Clear Preparation and Delivery Expectations

Configure preparation and fulfilment timing so staff and customers have a consistent view of when an order should leave and arrive.

  • Standard preparation time
  • Estimated delivery time
  • Busy-period adjustment
  • Required dispatch time
  • Expected arrival time
  • Manual time adjustment
  • Scheduled orders
  • Temporary delay
  • Branch-specific timing
  • Overdue status
Order Rules

Configure Delivery Charges Clearly

Apply supported delivery fees and minimum-order requirements based on restaurant location or delivery zone.

  • Standard delivery fee
  • Zone-based fee
  • Minimum order
  • Free-delivery threshold where supported
  • Service charge where configured
  • Branch-specific rules
  • Customer-facing fee breakdown
  • Promotion compatibility
  • Clear checkout total
  • Tax display where applicable
Connected Operations

Manage Delivery Orders in the Main Order Dashboard

Receive delivery orders alongside collection, dine-in, QR, and connected orders while keeping delivery timing, address, payment, and fulfilment details visible.

  • Delivery order-source label
  • Customer name
  • Address summary
  • Required time
  • Item count
  • Products and modifiers
  • Customer instructions
  • Payment status
  • Delivery method
  • Location
  • Status actions
  • Order history
Kitchen Connection

Send Complete Delivery Details into Preparation

Move confirmed delivery orders into Kitchen Printing and packing workflows with products, modifiers, timing, and handover information.

  • Delivery ticket label
  • Product quantities
  • Variations and modifiers
  • Customer notes
  • Required-ready time
  • Packing copy
  • Delivery address copy where appropriate
  • Reprint
  • Printer status
  • Dispatch handover reference
Ready to Dispatch

Keep Delivery Handover Organised

Record the supported delivery method and progress the order when it leaves the restaurant.

  • Restaurant delivery
  • Internal driver where supported
  • External delivery partner where integrated
  • Driver name or reference
  • Dispatch time
  • Delivery notes
  • Ready-for-dispatch queue
  • On-the-way status
  • Failed-delivery note
  • Completed status
Clear Progress

Track Each Order Through Delivery

Use a clear status workflow so restaurant staff and customers understand the current stage of the order.

  • Order received
  • Accepted
  • Preparing
  • Ready for dispatch
  • Dispatched
  • On the way
  • Delivered
  • Cancelled
  • Delivery issue
  • Status history
Customer Updates

Provide Clear Information After Checkout

Show customers their order reference, delivery address, estimated timing, order summary, payment status, instructions, and current progress.

  • Order number
  • Delivery address
  • Estimated time
  • Order summary
  • Payment summary
  • Delivery fee
  • Instructions
  • Status progress
  • Restaurant contact details
  • Supported notification channels
Manage Demand

Keep Delivery Manageable During Peak Service

Adjust delivery availability and timing when kitchen or fulfilment capacity changes.

  • Increase preparation time
  • Increase delivery estimate
  • Pause new delivery orders
  • Pause selected zones
  • Disable selected time slots
  • Mark products unavailable
  • Display a service notice
  • Resume delivery
  • Branch-level controls
  • Manager permissions
Multi-Site Delivery

Configure Delivery Separately for Every Branch

Control local menus, zones, fees, hours, preparation times, dispatch settings, and order routing for each restaurant location.

  • Branch selector
  • Branch-specific delivery zones
  • Local fees
  • Minimum spend
  • Local opening hours
  • Preparation estimates
  • Driver or delivery method
  • Local menu
  • Service pause
  • Branch order routing
  • Location reporting
  • Central overview

How It Works

From Customer Checkout to Completed Delivery

  1. Step 1

    1. Customer Selects Delivery

    Delivery is chosen as the order service.

  2. Step 2

    2. Address and Availability Are Checked

    Supported zone and rules are confirmed.

  3. Step 3

    3. Customer Chooses a Delivery Time

    An available ASAP or future time is selected.

  4. Step 4

    4. Restaurant Receives and Prepares

    The order enters the operational workflow.

  5. Step 5

    5. Order Is Packed and Dispatched

    Handover details and dispatch status are recorded.

  6. Step 6

    6. Delivery Is Completed

    The completed order and status remain in history.

Enable Delivery Orders with TabTake

Configure service areas, order rules, timing, and dispatch information before accepting live delivery orders.

STEP 1

Configure Delivery Areas

Define the locations and zones your restaurant can serve.

STEP 2

Set Fees and Timing

Add minimum order values, delivery fees, preparation time, and estimates.

STEP 3

Add Delivery Instructions

Configure customer guidance, dispatch information, and branch-specific rules.

STEP 4

Test and Go Live

Place a sample delivery order and verify the complete fulfilment workflow.

Built for Delivery

Delivery Ordering for Different Restaurant Models

Independent Restaurants

Run a clear direct-delivery workflow with local service rules.

Takeaways

Coordinate high-volume delivery orders, packing, and dispatch.

Cafés and Bakeries

Offer supported delivery windows for prepared food and bakery orders.

Fast-Casual Restaurants

Keep preparation estimates and dispatch queues visible during quick service.

Ghost Kitchens

Manage delivery-only menus, zones, and handovers from one workspace.

Multi-Location Brands

Control local delivery areas, fees, timing, and routing by branch.

Common Questions

Delivery Orders FAQs

Supported delivery zones can control service areas, delivery fees, minimum orders, and timing rules.

Ready to Simplify Restaurant Delivery?

Accept direct delivery orders, configure service areas, manage preparation and dispatch, and keep every order connected with TabTake.

No obligation. Talk through your restaurant setup with our team.