Make Restaurant Collection Simple and Organised
Let customers order ahead, choose a suitable collection time, and receive clear order updates while your team manages preparation and handover through TabTake.
Keep every collection order connected to your menu, checkout, kitchen workflow, customer details, and restaurant location.
North Street Kitchen
Collection
TODAY
Front Counter · quote TT-3068
Connected Collection Orders
One Journey from Online Order to Customer Handover
TabTake connects your storefront, digital menu, collection timing, checkout, Order Dashboard, Kitchen Printing, customer updates, and restaurant locations through one collection workflow.
Give Customers a Clear Way to Order for Collection
Let customers browse your restaurant menu, customise products, select collection, and complete checkout through your branded ordering experience.
- Branded restaurant storefront
- Collection service selection
- Mobile-friendly digital menu
- Product variations and modifiers
- Item notes
- Basket summary
- Customer details
- Supported payment options
- Order confirmation
- Collection instructions
Collection Checkout
Let Customers Collect Now or Order Ahead
Offer immediate collection based on the current preparation time or allow customers to select an available future time slot.
- ASAP collection
- Schedule for later
- Available date selection
- Time slots
- Minimum lead time
- Maximum advance window
- Branch opening hours
- Unavailable time slots
- Order cut-off rules
- Scheduled-order label
Choose a Collection Time
Set Realistic Preparation Expectations
Configure preparation times so customers receive suitable collection options and kitchen teams can prioritise orders clearly.
- Default preparation time
- Busy-period preparation time
- Manual preparation-time adjustment
- Product-specific timing where supported
- Scheduled collection time
- Required-ready time
- Temporary service delay
- Branch-specific settings
- Visible kitchen timing
- Overdue indicators
Preparation Settings
Control When Collection Is Available
Set the days, hours, order rules, and temporary service states used by the restaurant’s collection channel.
- Collection opening hours
- Split service periods
- Minimum order
- Maximum advance order window
- Collection lead time
- Temporary pause
- Closed dates
- Special opening hours
- Location-specific configuration
- Customer-facing availability message
Opening Hours & Rules
Tell Customers Exactly Where and How to Collect
Display useful arrival and handover information throughout checkout and order confirmation.
- Collection address
- Entrance details
- Counter or collection point
- Parking instructions where relevant
- Customer name requirement
- Order-number reference
- Restaurant contact number
- Accessibility information where provided
- Special collection notes
- Branch-specific instructions
Collection Point
Keep Collection Orders Moving Through Service
Use a clear status workflow so restaurant staff and customers understand what is happening with each order.
- New
- Accepted
- Preparing
- Ready for Collection
- Collected
- Cancelled
- Required collection time
- Status history
- Customer-facing progress
- Manager updates
Order #TT-3068
Manage Collection Orders in the Main Order Dashboard
Receive collection orders alongside dine-in, delivery, QR, and connected orders while keeping the collection source and required handover time visible.
- Collection order-source label
- Customer name
- Order number
- Required time
- Item count
- Products and modifiers
- Customer notes
- Payment status
- Location
- Status actions
- Search and filters
- Order history
Collection Orders
Send Accurate Collection Tickets to the Kitchen
Move confirmed collection orders into the preparation workflow with products, quantities, modifiers, customer notes, and required-ready time.
- Automatic kitchen ticket where configured
- Collection order label
- Required-ready time
- Product quantities
- Variations and modifiers
- Customer notes
- Packing copy
- Reprint option
- Printer status
- Handover reference
Order to Handover
Provide Clear Information After Checkout
Show customers their order reference, collection location, expected time, product summary, payment status, and current progress.
- Order number
- Restaurant location
- Collection time
- Order summary
- Payment summary
- Collection instructions
- Status progress
- Contact information
- Cancellation guidance
- Supported notification channels
Order #TT-3068
Keep Collection Manageable During Peak Service
Adjust collection timing and availability when kitchen workload or order volume changes.
- Increase preparation time
- Pause new collection orders
- Disable selected time slots
- Limit future availability where supported
- Mark products unavailable
- Display a service notice
- Resume collection ordering
- Branch-specific controls
- Manager permission
- Current-order visibility
Busy-Period Controls
Configure Collection Separately for Every Branch
Maintain consistent ordering while controlling local menus, collection times, addresses, instructions, and service availability for each restaurant location.
- Branch selector
- Local collection hours
- Branch-specific menu
- Preparation time
- Collection address
- Local instructions
- Minimum order
- Scheduled slots
- Pause status
- Local order routing
- Branch reporting
- Central overview
Collection by Location
How It Works
From Customer Checkout to Collection
- Step 1
1. Customer Selects Collection
Collection is chosen as the order service.
- Step 2
2. Customer Browses and Customises
Products, modifiers, and notes are added.
- Step 3
3. Collection Time Is Chosen
An available ASAP or future time is selected.
- Step 4
4. Order Is Confirmed
The order reference and details are shown.
- Step 5
5. Restaurant Prepares the Order
Staff progress the order through preparation.
- Step 6
6. Customer Collects the Order
The handover is completed and recorded.
Enable Collection Orders with TabTake
Configure collection availability, timing, and handover information before accepting live orders.
Configure Collection Hours
Choose the days and service periods when customers can collect.
Set Preparation Times
Define standard timing, future slots, and busy-period adjustments.
Add Collection Instructions
Explain where customers should arrive and how orders are handed over.
Test and Go Live
Place a sample collection order and verify the complete restaurant workflow.
Built for Collection
Collection Ordering for Different Restaurant Models
Independent Restaurants
Offer a straightforward direct collection journey with clear local instructions.
Takeaways
Organise a steady flow of ASAP and scheduled collection orders.
Cafés and Bakeries
Prepare advance orders around morning, lunch, and closing-time service.
Fast-Casual Restaurants
Keep collection choices and handover progress clear during quick service.
Food Halls
Give customers precise collection-point details for each restaurant concept.
Multi-Location Brands
Control local hours, timings, menus, and routing from a central view.
Common Questions
Collection Orders FAQs
Restaurants can offer ASAP collection based on their configured preparation time and current availability.
Connect Collection Orders to TabTake
Link customer ordering with storefront, scheduling, dashboard, and kitchen products across TabTake.
Online Ordering
Accept direct orders through a connected restaurant ordering channel.
Explore productBranded Storefront
Present your menu and collection choices in your own customer experience.
Explore productQR Table Ordering
Connect dine-in mobile ordering with the wider TabTake platform.
Explore productScheduled Orders
Let customers choose supported order-ahead times.
Explore productOrder Dashboard
Manage collection orders through the main operational workspace.
Explore productKitchen Printing
Send accurate collection tickets and required-ready times to the kitchen.
Explore productReady to Simplify Restaurant Collection?
Let customers order ahead, choose a collection time, and receive clear updates while your team manages preparation and handover with TabTake.
No obligation. Talk through your restaurant setup with our team.