Branded Web Ordering
Let customers order through a restaurant-owned storefront on desktop, tablet or mobile.
TabTake product
Explore channelDirect Ordering Ecosystem
One direct ordering system across every customer touchpoint
Give customers more ways to order directly from your restaurant through branded web, mobile, QR, collection, delivery and supported in-store ordering experiences.
Native TabTake capability
Available channels and hardware connectivity depend on your selected TabTake products, integrations and restaurant setup.
Connected customer channels
TabTake ordering ecosystem
Mobile
Browse & order
Tablet / web
Branded storefront
In store
Kiosk concept
UnconfirmedQR ordering
Kitchen workflow
Payment setup
Illustrative ecosystem. Hardware is not shown as included or universally compatible.
One connected ecosystem
Bring every direct ordering channel into one workflow
Customers may order from different devices and locations, but restaurant teams should receive supported orders through one clear operational system.
Mobile Ordering
Give customers a mobile-friendly direct ordering experience without sending them to a third-party marketplace.
TabTake product
Explore channelQR Table Ordering
Let dine-in customers scan, browse the menu and place an order from their table where configured.
TabTake product
Explore channelCollection and Delivery
Support direct collection, delivery and scheduled-order workflows through restaurant-owned channels.
TabTake products
Explore channelSelf-Service Kiosk
Extend direct ordering to an in-store kiosk where future support, compatible hardware and deployment requirements allow.
Concept — availability unconfirmed
Explore channelCounter and Staff Ordering
Plan staff-assisted counter ordering through compatible restaurant workflows without assuming a full POS integration.
Compatibility review required
Explore channelDirect Ordering Features
Connect supported restaurant-owned customer channels with shared menus, fulfilment and operational workflows.
Branded customer experience
Keep the restaurant’s identity, menu and ordering journey visible across supported direct channels.
Multiple ordering channels
Support web, mobile, QR, collection, delivery and scheduled ordering through one connected platform.
Unified order flow
Route supported direct orders into a central restaurant dashboard for clearer preparation and fulfilment.
Shared menu structure
Use one managed menu across supported customer ordering experiences where available.
Payment flexibility
Offer supported online or cash-payment options according to the selected payment setup.
Location-level control
Configure channels, menus, fulfilment options and availability for relevant restaurant locations.
Why direct ordering?
Own more of the customer journey
More direct customer relationships
Serve customers through restaurant-owned ordering channels rather than relying entirely on third-party marketplaces.
Consistent brand experience
Keep the restaurant’s menu, design and service options consistent across supported customer devices.
Clearer restaurant operations
Receive supported direct orders through one central workflow with channel, payment and fulfilment details.
A platform that can expand
Start with web and mobile ordering, then add supported QR, kiosk, counter and location workflows as requirements evolve.
From customer device to kitchen
One order journey, whichever channel the customer chooses
- 01
Customer chooses a channel
The customer starts through supported mobile, web or QR ordering, or a compatible future in-store workflow.
- 02
Customer browses the menu
The supported menu, products, modifiers and availability are shown for that location.
- 03
Customer selects fulfilment
Available dine-in, collection, delivery or scheduled-order options are presented.
- 04
Customer confirms payment
The customer selects an available online or cash-payment option.
- 05
TabTake receives the order
The central workflow shows the channel, location, payment and fulfilment details.
- 06
The team completes it
The order moves through supported printing, preparation, collection, delivery or table service.
Ordering channels supported by the TabTake ecosystem
This matrix distinguishes current TabTake products from in-store concepts and compatibility-dependent workflows.
Swipe horizontally to review every channel detail.
| Channel | Customer device | Fulfilment options | Payment options | Current status |
|---|---|---|---|---|
| Branded website | Desktop, tablet, mobile | Collection, delivery, scheduled | Online or cash where supported | TabTake product |
| Mobile ordering | Smartphone | Collection, delivery, scheduled | Online or cash where supported | TabTake product |
| QR table ordering | Smartphone | Dine-in | Online or pay-at-counter where supported | TabTake product |
| Self-service kiosk | Compatible kiosk touchscreen | To be confirmed | To be confirmed | Concept — availability unconfirmed |
| Counter ordering | Compatible staff device | To be confirmed | Cash, card or supported method | Compatibility review required |
Hardware and compatibility
Use the devices that match your restaurant workflow
Standard customer devices can access supported ordering experiences. Kiosk, counter, printer and payment-terminal compatibility depends on the selected hardware, integrations and deployment setup.
Customer devices
- • Smartphones
- • Tablets
- • Desktop browsers
In-store ordering
- • Kiosks where supported
- • Compatible counter terminals
- • QR table ordering
Operational devices
- • Configured kitchen printers
- • Order displays
- • Staff dashboards
Payment devices
- • Online checkout
- • Cash payments
- • Compatible card terminals where supported
Hardware may be supplied separately. Availability depends on deployment and integration scope; universal device compatibility is not implied.
How to Launch Direct Ordering
Choose your customer channels, configure the menu and fulfilment rules, then test the full order journey before launch.
- 01
Step 01
Choose your channels
Select the supported web, mobile, QR, collection, delivery, scheduled or compatible in-store experiences required.
- 02
Step 02
Configure menu and locations
Set products, modifiers, prices, availability and location-specific ordering rules.
- 03
Step 03
Set fulfilment and payments
Choose supported dine-in, collection, delivery, scheduling and payment options.
- 04
Step 04
Test and publish
Place test orders across enabled channels and confirm the dashboard, payment and kitchen workflow before launch.
Who uses TabTake Direct Ordering with TabTake?
Direct ordering channels for different hospitality workflows, subject to the products and compatibility selected.
Restaurants
Dine-in, collection and delivery customers may begin from different channels.
Connect supported QR, collection and delivery ordering through one branded system.
Learn moreTakeaways
Busy services combine mobile, web, collection and counter demand.
Bring supported direct channels into a clearer fulfilment workflow.
Learn moreCafés
Pre-orders, scheduled pickup and in-store service need accurate timing and modifiers.
Use supported mobile and scheduled ordering alongside compatible in-store workflows.
Learn moreRestaurant Groups
Locations may require different channels, menus and fulfilment rules.
Configure supported direct ordering workflows across multiple locations.
Learn moreNative capability
Built into the TabTake ordering workflow
Supported direct channels connect customer experiences with menus, fulfilment settings and operational tools managed through TabTake. In-store hardware workflows require separate compatibility review.
- Branded web and mobile customer journeys
- Connected menu and fulfilment setup
- Direct orders identified in operations
Works well with
Build the ecosystem with up to eight connected TabTake ordering and operational products.
Online OrderingTabTake productSellCreate responsive customer ordering journeys.Branded StorefrontTabTake productSellPresent the restaurant brand, menu and service options.QR Table OrderingTabTake productSellLet guests order from supported table QR experiences.Collection OrdersTabTake productSellManage direct collection journeys and handover details.Delivery OrdersTabTake productSellConnect supported direct delivery details with operations.Scheduled OrdersTabTake productSellOffer available future ordering times.Order DashboardTabTake productOperateReceive supported orders with channel and fulfilment context.Kitchen PrintingTabTake productOperateRoute supported tickets to configured kitchen workflows.
TabTake Direct Ordering FAQs
Common questions about channels, in-store concepts, hardware compatibility and operational workflows.
It is the collection of restaurant-owned ordering channels that can connect customers with TabTake through supported web, mobile, QR, collection, delivery, scheduled and compatible in-store workflows.
Build your direct ordering ecosystem
Connect restaurant-owned ordering channels with TabTake
Explore how supported web, mobile, QR, fulfilment and operational products can form a direct ordering ecosystem for your restaurant.